Privacy policy

Effective Date: 21/04/2025

At Perform Men’s Clinic (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.performmensclinic.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

a. Personal Data
Personally identifiable information such as:

Your name
Email address
Phone number
Mailing address
Health-related information you voluntarily provide (e.g., in forms or questionnaires)

b. Derivative Data
Information our servers automatically collect when you access the Site, such as your:

IP address
Browser type
Access times
Pages viewed directly before and after accessing the Site

c. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customise the Site and improve your experience.

2. Use of Your Information

We use the information we collect from you to:

Provide and manage our services
Personalise your experience
Send you administrative and promotional emails
Respond to enquiries and offer support
Track and analyse usage trends
Maintain compliance with legal obligations

3. Disclosure of Your Information

We may share information we have collected about you in certain situations, such as:

With Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us.
By Law or to Protect Rights: If we believe the release of information is necessary to comply with legal obligations or protect rights, we may do so.
Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that process.

We may use the following third-party tools:

Zoom
Cliniko
Stripe

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons, pixels, and local storage) on our Site to enhance your experience, analyse Site traffic, and personalise content and ads.

What Are Cookies?
Cookies are small files placed on your device that help us identify your browser and collect and store certain data. Cookies can be used for a variety of purposes, including remembering your preferences, tracking your usage of the Site, and providing personalised content or advertising.

Types of Cookies We Use:

Essential Cookies: These are necessary for the functioning of our Site and cannot be turned off. They are typically set in response to actions you take, such as logging in or filling out forms.
Performance and Analytical Cookies: These allow us to track Site usage, measure performance, and improve the user experience.
Advertising Cookies: These may be used to deliver advertisements that are more relevant to you and your interests.

Managing Cookies:
You can control how cookies are set by adjusting your browser settings. However, please note that disabling cookies may affect the functionality of the Site and your ability to use certain services.

Cookie Consent (for EU/UK users):
If you are located in the EU or UK, we will seek your consent to place cookies on your device when you first visit our Site. You can manage your cookie preferences through our Cookie Consent Tool.

5. Storage and Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we take reasonable steps to secure the information you provide, please be aware that no security measures are perfect or impenetrable.

6. Retention of Your Data

We will retain your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

Access the personal data we hold about you
Correct or update your data
Request deletion of your data
Object to processing or withdraw consent
Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at:
Email: drdina@performmensclinic.com

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Third-Party Websites

The Site may contain links to third-party websites and applications of interest. We are not responsible for the privacy practices of any third-party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the “Effective Date” at the top of this page.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

Business Name: Perform Men’s Clinic
Email: drdina@performmensclinic.com
Address: 7a Johnston Road, Woodford Green, Woodford, IG8 0XA